Your privacy is our priority. Learn how we protect and handle your data.
Last Updated: January 15, 2025
At Solar Flare Consulting, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our Sol Flare mobile application, install our Chrome extension, or engage with our consulting services.
By using our services, you consent to the data practices described in this policy. We encourage you to read this Privacy Policy carefully and contact us if you have any questions or concerns.
This policy applies to all Solar Flare Consulting services including our website, mobile applications, browser extensions, and consulting services. Different services may have additional privacy considerations which will be clearly communicated.
To provide, maintain, and improve our solar flare monitoring services, consulting expertise, and technical support.
To send you important updates, solar activity alerts, service notifications, and respond to your inquiries.
To analyze usage patterns, improve our services, and develop new features based on user needs and preferences.
We use secure cloud services to store and process solar data and user information.
We use analytics tools to understand user behavior and improve our services.
We use third-party services for email delivery and customer support.
Request a copy of all personal data we hold about you, including how it's being used.
Correct any inaccurate or incomplete personal information we have about you.
Request deletion of your personal data under certain circumstances.
Receive your data in a structured, commonly used format for transfer to another service.
Contact our privacy team using the information provided in the Contact section below. Include your full name, email address, and specific request details.
We may need to verify your identity to protect your personal information. This process typically involves confirming your email address and account details.
We will respond to your request within 30 days. For complex requests, we may extend this period by up to 60 days and will notify you of any delays.
All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption standards.
Multi-factor authentication and role-based access controls limit data access to authorized personnel only.
Regular penetration testing and vulnerability assessments ensure our systems remain secure.
All employees receive regular privacy and security training to ensure proper handling of personal data.
All third-party processors sign comprehensive data processing agreements that meet international standards.
We have established procedures for detecting, investigating, and responding to potential security incidents.
In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify you within 72 hours of becoming aware of the breach. We will provide clear information about what happened, what data was affected, and what steps we are taking to address the situation.
Have questions about our privacy practices or need to exercise your privacy rights? Our dedicated privacy team is here to help.
privacy@solarflareconsulting.com
Response within 24 hours
+1 (555) 123-PRIV
Monday - Friday, 9 AM - 6 PM EST
Privacy Officer
Solar Flare Consulting
123 Solar Research Drive
Space Weather City, SW 12345
United States
Response Time: We typically respond to privacy requests within 5 business days. Complex requests may take up to 30 days as required by applicable privacy laws.
General Data Protection Regulation compliance for EU users with full data subject rights.
California Consumer Privacy Act compliance with enhanced privacy rights for California residents.
Personal Information Protection and Electronic Documents Act compliance for Canadian users.
When we transfer personal data outside your country of residence, we ensure appropriate safeguards are in place to protect your information according to applicable privacy laws.
We use EU-approved Standard Contractual Clauses for data transfers to countries without adequacy decisions.
We prioritize data processing in countries with recognized adequate levels of data protection.
Our service providers maintain relevant privacy certifications and undergo regular compliance audits.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
The updated policy will be effective 30 days after notification, unless you object to the changes or applicable law requires a different timeframe.